Holiday Shipping Logistics Advice for Small Businesses

The holidays are some of the most profitable times of the year, making it all the more important for small businesses to take advantage of the season. With online shopping becoming more prevalent than ever, many small businesses have entered the complicated world of shipping

Know Your Provider

There are many shipping vendors to choose from, and each company comes with its own set of pros and cons. Considering that your small business is spending part of its valuable capital on these shipping vendors, it’s essential that you research your chosen carrier to ensure that it is the best option for you. Factors to consider include:

  • Redirect services: Not all companies automatically include redirect options, which include return to sender, address rerouting, and shipment rescheduling. If your small business would benefit from these options, make sure your shipping vendor offers them. 
  • Tracking information: With supply chains upended by Covid-19, customers are even more concerned about getting their packages. It’s best to choose a shipping vendor that can provide detailed tracking information for each order, including an estimated delivery date and frequent location updates. 
  • Email messages: Communication is key to guaranteeing a smooth shipping experience. Your shipping vendor should provide pre-delivery notifications via email, as well as delivery confirmation messages and customizable notification options. 

Keep In Touch

Accidents can happen to even the most prepared small businesses. In case of a bump in the road, be sure to keep your clients in the loop. There’s nothing more frustrating than expecting a package, only for it to arrive two weeks late and with no notifications from the seller. It’s also a good idea to post warning notices on your website or news bulletin if you anticipate shipping delays. 

Be Flexible

When it comes to shipping, there are always going to be factors that are out of your control, including inclement weather and supply shortages. Have predetermined plans in place for dealing with unexpected situations, and make sure your staff can think on their feet. It’s far better to be adaptable than to stick to an arbitrary plan that may hinder your business goals. 

If you’re seeking out fast, reliable delivery services in Tucson, AZ, look no further than Xcel Delivery. Our line-up of professional drivers and extensive fleet of vehicles will make your shipping experience easy and effective. For more information on our delivery services, call (520) 408-7200 or send us a message here.

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